Tag: consumer goods

AI and the Future of Consumer Goods

Use of AI in department stores, apparel, footwear, food, grocery, and home improvement has increased by 600% in just 2 years. This AI is used mostly for the operations side of businesses, but the 26% that is used for customers can solve all kinds of issues that are facing customers, such as improving customer satisfaction, reducing complaints, and lowering customer churn. And by 2021, it is expected that customer service …
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