IPVanish and PureVPN Keep Customer Logs Despite Claiming Otherwise

Virtual private network solutions are not all that hard to come by. Most of the companies offering such services claim not to log any user information whatsoever. As it turns out, that is not always the case. In fact, quite a few companies have made such claims and gone on to share information with the US government when asked for it. It’s a pretty worrisome trend, to say the least.

VPNs Aren’t Always Honest

In a way, it is not entirely surprising to find out that not all VPN providers do what they claim to. A lot of people use these tunneled connections to mask their locations, but not all service providers do a good job at doing so. More specifically, one of the main selling points of most VPNs is that they do not store information collected during one’s VPN session. This includes the IP addresses used by the customer prior to connecting to the remote server in question.

If that piece of vital information were to be leaked somehow, there would be no point in using a VPN provider to begin with. Recent research shows that there are quite a few VPN providers out there that collect logs containing such data, despite claims to the contrary. This all came to light during a recent court case in which the FBI gained access to crucial evidence despite the “offender” having used a VPN connection to mask his real IP and location. That in itself is a rather disturbing development, for many reasons.

After all, there should be no way for the FBI to determine whether or not someone has been using a VPN or Tor to mask their identity. Somehow, the agency managed to do just that during the recent investigation. Moreover, the FBI was able to identify that the assailant had used a Protonmail email account to hide certain activities. If the claims by VPN providers that they don’t keep logs are true, something isn’t adding up here.

What is of great concern is how the FBI claims that “there is no VPN that doesn’t keep logs.” Statements like that will rile up a lot of people, as more and more individuals are taking their online privacy very seriously right now. Using a VPN has been the go-to solution when it comes to achieving that goal. Then again, there seems to be genuine concern over this strategy right now.

In the recent case, the person being prosecuted used IPVanish and PureVPN in an effort to hide his online activity. This shows both of these services cannot be trusted whatsoever and users need to find different solutions altogether. There are plenty of competitors on the market, and Private Internet Access seems to be one of the more reliable services in this regard.  We’ve reviewed a bunch of other VPN providers as well, all of which are worth checking out.

In the end, all of this goes to show it is much harder to hide one’s online identity than most people assume. Trusting a third party to do this job for you is not the best option in 2017, especially not with the FBI trying to invade consumer privacy at every possible turn. Things are looking especially bleak for both IPVanish and PureVPN right now; that much is rather evident.

  • kizz23

    The article says nothing about IPVanish providing the logs. Lin was tweeting about a IPVanish tweet. Where did you get this from?

    • Thomas Green

      Seriously. I’ve known about Pure’s problems but I’ve heard nothing about Vanish. Where’s this coming from? It’s always worth checking reviews and reading the terms of service in more detail — especially when it comes to a provider’s privacy policy. FWIW, I’ve been using ExpressVPN for a while now and I have now qualms about its network anonymity.

  • xdx

    Right now I have ExpressVPN, dunno if they keeps logs or not but after my subscription is up I’m looking for other alternative. Was about to get Purevpn or ipvanish, but looks like I have to research others vpn alternative. I hated when vpn company said they don’t keeps logs, but they do. I think ExpressVPN keeps logs too. Screw these VPN company. Give me honest good VPN company that don’t keep logs…damn it.

    • Matt March

      Look into PIA (private internet access) or vypr vpn both work amazing love them both I’ve used almost every provider these two are better than most

      • My 1/2 cents

        Could you define what “amazing” means to you? PIA has shown to have erratic and poor speeds regardless of which server you select. Sometimes, people are lucky and the speeds are ok for a day or two then bang….congestion of their servers strike.

    • My 1/2 cents

      It seems ExpressVPN is the most reliable and offer the best, albeit still quite slow speeds when connected to a VPN (about 60-80% hit) when compared to not using a VPN.

  • LeopoldT

    Always handy to check out their policy page, or better yet,call up the provider’s support team before you get anything so even if they say they do keep logs, at least you’d know what you’re getting. i did the same for ivacy and that’s what i’m going to recommend… at least be sure about it

    • My 1/2 cents

      In other words, you blindly accept what you read or are told?

      • LeopoldT

        lol…. a little ironic…. wouldn’t you agree?

  • JohnnyF

    Jean-Pierre Buntinx
    Freelance Writer – Not a journalist! Lol that explain everything , prob a paid article from competitors