Existing Customers: The Secret to Success

Your most loyal customers are the ones you already have. Let’s explore how failed payments affect revenue and look at ways that companies can improve and increase customer retention. In the United States, customer churn costs $136 billion, of which 34% is due to involuntary churn and failed payments. Failed payments cut into forecasted revenue with 48% of businesses saying chargeback rates cut into their earnings and 43% saying that …
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Healthcare Jobs of the Future

Recent encouragements to integrate and leverage consumer generated data in the world of healthcare poses a unique threat to patient privacy that isn’t addressed nearly enough. According to the 2021 healthcare trends report published by Apploi, said patient data would be collected via monitoring devices installed in homes, on smartphones, in public places, and healthcare facilities that would have the capability to regularly record and upload patient data that …
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Cybersecurity for the Post-Covid Economy

As we are hopefully seeing the light at the end of the tunnel from the pandemic with proper distancing, masks, lockdowns, and vaccines, we should turn our attention to how business will be done in the post-pandemic economy. An often overlooked concern during these times is how to handle cybersecurity in an ever changing business setting. Many employees enjoy the freedom of working from home (WFH), however it makes for …
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How Society Creates Entrepreneurs

Entrepreneurship today is an occupation distinct from all others. It can be characterized by great individualism, increased risk, and the lure of great reward. Successful entrepreneurs explicitly seek to increase their own prosperity, yet they often improve social welfare along the way. Their development is a topic widely discussed on the individual level by business literature. On the societal level, entrepreneurship and innovation traces back to the early modern era …
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