As you might be aware, the livechat accounts used by localbitcoins.com were compromised. Within those chats the impostor provided links to download executables, which probably had key loggers or other malicious software. If you had a chat with the support within last 3 hours, please do not open it, click any links or download anything provided by the support on the chat.

We are now investigating the magnitude of this case, and will be in touch with the users who might have been affected by this as soon as possible.

What happened

The extent of the hack did not seem terrible. All in all an estimated of 17 BTC were stolen which were then refunded to the 3 hacked customers. A similar incident happened last year

One factor that might have contributed to the loss of coins was the lack of 2 factor authentication for the withdrawal. However, the hacker could have sent malicious phishing links and could have asked the users to login to their email. One fact to note is that the attack was identified very quickly and was fixed before any real damage happened. Kudos to localbitcoins staff for having such tight security.

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